FAQ | TOMY

Frequently Asked Questions

JJ Cole products have been fully tested and meets all applicable physical, mechanical, chemical, and flammability requirements.

Who says parenthood and style can't go hand in hand? Upgrade your parenting game with a JJ Cole diaper bag featuring the design details you want and the functionality real parents need. Looking for a super spacious bag that can also work as your gym bag? The bucket tote is the bag for you. If your family is all hands on deck and always on the go, the Papago pack or backpack sound like winners. Need something that will take you from daycare to work to dinner? The caprice handbag is your perfect match. 

We recommend spot cleaning your JJ Cole diaper bag.

All JJ Cole diaper bags come with grips stroller attachments and a coordinating, wipeable changing pad. Some come with an optional shoulder strap. 

Wrap the grip loop around the bar and the pull the metal push in clasp through the end of the loop. 

Give up the cheap and sloppy backpack and upgrade your parenting game with a JJ Cole diaper bag featuring the design details you want and the functionality real parents need. Durable, 600 denier fabric. Breathable mesh. Extra padding. And pockets for days. All of this, in styles that’ll fit in whether you’re in the board room or doing the day care drop off. Still want a backpack style, but with true diaper bag features? We’ve got that too.

This product is slim enough to fit in your diaper bag and unfolds into a 19-inch by 28-inch pad.

The JJ Cole changing clutch is spot clean only.

No. We recommend using the included ice packs rather than ice cubes to avoid any mess. 

Yes. We recommend using a washing machine without an agitator.

There are convenient stow away straps located on each side of the Brookmont Diaper Bag. Simply loop around the stroller bar and connect to the D-rings on the side of the bag. 

Yes. Your DuraClean liner can be removed using the zipper. Simply shake to dispose of any crumbs or for the bigger messes, toss in the washer for a deeper clean. 

We are not currently selling replacement zip out liners. Stay tuned!

We are not currently selling replacement hoods. 

We comply will all federal requirements in regards to PBDE’s, PVC, Bromine, Lead, Chlorine, TDCP, TCEP and Phthalates.