FAQ | TOMY

Frequently Asked Questions

Very easy! The foam seat pad and harness can both be removed for cleaning. The seat pad can be cleaned with household disinfectants, but it should not be placed in the dishwasher or washing machine. The FLAIR highchair comes with two tray liners that can be cleaned in the dishwasher.

Yes, the tray of the highchair is adjustable with two positions.

Please consult reference guidebooks and Web sites compiled by independent individuals. ERTL in no way determines the value or secondary market pricing of our collectibles. For Farm Toys, check out Nolte's Farm Toy Price Guide by Dave Nolte.

The FLAIR highchair is designed to be used to a maximum age of 4 years or up to 50 pounds, whichever comes first.

The casters are made from urethane, a soft rubber-like material which allows FLAIR to glide smoothly across floors. The casters can be easily cleaned with a soft cloth and warm soapy water.

For information on missing parts for current model ride-on tractors you can email us: consumer@tomy.com. For older models, most replacement parts can be obtained through one of the following suppliers:

Bossen Implement 563-924-2800
Samuelson Pedal Tractor Parts 563-875-6222.

Surface washing is a simple way to care for your toys. Just use a damp cloth to spot clean your item. We also recommend surface washing for toys that have a squeaker, rattle, or musical appliance inside. 

Unfortunately, if these types of toys are washed in a washing machine, they will become water-logged. We do not recommend any other alternatives to washing your item beyond what is stated on the tags. 

Lamaze International is a nonprofit organization that promotes a natural, healthy and safe approach to pregnancy, childbirth and early parenting. Your purchase supports education and advocacy for safe and healthy pregnancy, birth and early parenting around the world. Learn more at lamaze.org.

The FLAIR highchair includes a 5-point harness and a crotch post. The harness is fully adjustable with two shoulder strap positions. The crotch post should NEVER be removed from the highchair.

The adhesive strips and the suction cups both require a smooth, flat surface for mounting. Acrylic, glass, and fiberglass surfaces, as well as ceramic tile, are ideal for mounting the Frog and Whale Pods using the adhesive strips or the suction cups.

This website is the best source for information on our current releases.

There are various on-line sources that can help you in your search: www.toytractortimes.com or www.toyfarmer.com have resources that can help you find past release information. There are also many books and price guides available from several on-line retailers concerning our past releases. Try www.amazon.com or other on-line retailers.

Batteries can be purchased at your local dealer. If you do not have a dealer in your area, you can also check with the TOMY Outlet Store at 563-875-5613.

Battery-operated ride-ons are manufactured by Peg Perego, and backup batteries and accessories are managed through their customer service group. To contact Peg Perego directly call 800-728-2108.

The model and manufacture date are printed on the label attached to the underside of the highchair base. You will need to gently tip your highchair over to locate this label. Please be sure to include the correct model and manufacture date when completing your product registration.