FAQ | TOMY

Frequently Asked Questions

Our Holiday Dates for Shipping in 2018 are as follows:

  • Orders received by end of day Thursday December 13 – Last Day for Standard Shipments
  • Orders received by end of day Sunday December 16 – Last Day for Express Shipments

We are not currently selling replacement zip out liners. Stay tuned!

There are convenient stow away straps located on each side of the Brookmont Diaper Bag. Simply loop around the stroller bar and connect to the D-rings on the side of the bag. 

The safety standard for High Chairs (ASTM F404) requires that the warning statement must be placed in a location that is visible by the caregiver while placing the occupant into the high chair.

Yes. Your DuraClean liner can be removed using the zipper. Simply shake to dispose of any crumbs or for the bigger messes, toss in the washer for a deeper clean. 

Who says parenthood and style can't go hand in hand? Upgrade your parenting game with a JJ Cole diaper bag featuring the design details you want and the functionality real parents need. Looking for a super spacious bag that can also work as your gym bag? The bucket tote is the bag for you. If your family is all hands on deck and always on the go, the Papago pack or backpack sound like winners. Need something that will take you from daycare to work to dinner? The caprice handbag is your perfect match. 

Thanks for purchasing a FLAIR highchair! Recently, the testing standards for highchairs changed, requiring us to reduce the adjustability of our chair. We apologize for any inconvenience this may have caused.

The biggest difference between the two is that the Original Bundleme has a cozy, Thermaplush outer shell while the Urban Bundleme has a weather resistant nylon shell. The Urban Bundleme also has a hidden pocket on the top panel that can hold pacifiers, a phone, a small toy or any other items you want to keep within arm's reach. The Original Bundleme and the Urban Bundleme are both intended to be used in place of a coat or snow suit in cold winter conditions. They have the same function and are intended to be used in comparable temperature ranges.

The infant Bundleme is designed for children up to 21 pounds or 1 year and is 26 inches long. The toddler Bundleme is for kids 1-3 years old and is 35 inches long. The harness slots on the back of both sizes are the same, so technically they would both work in either an infant or a toddler seat. However, as the toddler size is so much bigger, we do not recommend its use in an infant seat.

The Bundleme is compatible with most strollers, joggers, and infant carriers. Due to the length of the toddler Bundleme, we do not recommend using it with infant carriers.

The JJ Cole Car Seat Cover is designed to fit most standard infant carriers. 

All JJ Cole diaper bags come with grips stroller attachments and a coordinating, wipeable changing pad. Some come with an optional shoulder strap. 

Give up the cheap and sloppy backpack and upgrade your parenting game with a JJ Cole diaper bag featuring the design details you want and the functionality real parents need. Durable, 600 denier fabric. Breathable mesh. Extra padding. And pockets for days. All of this, in styles that’ll fit in whether you’re in the board room or doing the day care drop off. Still want a backpack style, but with true diaper bag features? We’ve got that too.

This product is slim enough to fit in your diaper bag and unfolds into a 19-inch by 28-inch pad.

No. We recommend using the included ice packs rather than ice cubes to avoid any mess.