FAQ | TOMY

Frequently Asked Questions

The FLAIR highchair has been tested according to the standards established by the American Society for Testing and Materials.

No, the seat does not recline.

Seven years from the date of manufacture. Major manufacturers adhere to a seven year "expiration date" from the date of manufacture to insure that changes by automakers in seat technology, as well as advances in child car seat technology, work together to enhance child safety. Please check your car seat for the date.

When assembled, the FLAIR highchair weighs 28 pounds.

Yes. Machine wash warm separately. Do not bleach. Lay flat to dry. Do not iron. Do not dry clean.

Very easy! The foam seat pad and harness can both be removed for cleaning. The seat pad can be cleaned with household disinfectants, but it should not be placed in the dishwasher or washing machine. The FLAIR highchair comes with two tray liners that can be cleaned in the dishwasher.

Yes, the tray of the highchair is adjustable with two positions.

The FLAIR highchair is designed to be used to a maximum age of 4 years or up to 50 pounds, whichever comes first.

The casters are made from urethane, a soft rubber-like material which allows FLAIR to glide smoothly across floors. The casters can be easily cleaned with a soft cloth and warm soapy water.

Surface washing is a simple way to care for your toys. Just use a damp cloth to spot clean your item. We also recommend surface washing for toys that have a squeaker, rattle, or musical appliance inside. 

Unfortunately, if these types of toys are washed in a washing machine, they will become water-logged. We do not recommend any other alternatives to washing your item beyond what is stated on the tags. 

The FLAIR highchair includes a 5-point harness and a crotch post. The harness is fully adjustable with two shoulder strap positions. The crotch post should NEVER be removed from the highchair.

The adhesive strips and the suction cups both require a smooth, flat surface for mounting. Acrylic, glass, and fiberglass surfaces, as well as ceramic tile, are ideal for mounting the Frog and Whale Pods using the adhesive strips or the suction cups.

The model and manufacture date are printed on the label attached to the underside of the highchair base. You will need to gently tip your highchair over to locate this label. Please be sure to include the correct model and manufacture date when completing your product registration.

The newborn sling is suggested for use up to 3 months. However, should the child be able to have controlled body movements prior to that (such as rolling),  we recommend that you discontinue use of the sling. 

The reclining side of the tub can be used until the child has the ability to sit up (an average of 8 months old) Discontinue use of reclining end once child is able to pull up to a sitting position and begin to use the upright toddler seat at opposite end instead.

The tub, in any stage, is recommended for children under 25 pounds. Once the child reaches 25 pounds, we recommend discontinuing use of this tub. It ultimately is up to the parent to gauge their child's development and decide when to move the child between the 3 stages of use.

Feeding Tray: The feeding tray is top rack dishwasher safe. Use normal settings. Do not use high temperature setting (sani-cycle). You can also wash the feeding tray in warm water using a mild liquid soap and rinse thoroughly with clean water.

Seat cushions: The fabric side can be cleaned with a damp cloth or sponge using mild liquid soap. Wipe with clean water, and then wipe dry or let air dry. 
For machine cleaning: Remove the seat cushions and wash in cold water on gentle cycle. Do not use chlorine-based bleach. Tumble dry low or hang to dry. Do not dry clean. Do not iron.

Straps and Safety Harness: Clean with a damp cloth or sponge using a mild liquid soap. Wipe with clean water and then wipe dry or let air dry. For machine cleaning: Remove the straps and safety harness completely from the seat. Machine wash in warm water on gentle cycle. Do not use chlorine-based bleach. Hang to dry. Do not dry clean. Do not iron.

Seat and base: Wipe surface with a damp cloth or sponge using mild liquid soap. Wipe with clean water. Air dry.