Frequently Asked Questions

Our Holiday Dates for Shipping in 2018 are as follows:

  • Orders received by end of day Thursday December 13 – Last Day for Standard Shipments
  • Orders received by end of day Sunday December 16 – Last Day for Express Shipments

If you are not a current retailer, please click here for more information .

Thanks for your interest in our company and our products; however, at the present time, TOMY is not accepting unsolicited inventor submissions.

We would be happy to assist you! You can email us at any time at consumer@tomy.com or visit our Contact Us page for an easy to use form. 

You can also feel free to call us at 1-800-704-8697 during normal business hours: Monday - Friday 8:00am - 4:00pm Central Time.