FAQ | TOMY

Frequently Asked Questions

Batteries should be installed and changed under adult supervision.

Non-rechargeable batteries are not to be recharged.

Rechargeable batteries are to be removed from the toy before being charged.

Rechargeable batteries are only to be charged under adult supervision.

Only batteries of the same or equivalent type as recommended are to be used.

Batteries are to be inserted with the correct polarity.

Exhausted batteries are to be removed from the toy and disposed of properly.

The supply terminals are not to be short-circuited.

Different types of batteries or new and used batteries are not to be mixed.

Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium batteries).

The Frog Pod and the Whale Pod both attach to the bathtub wall with either super-strong adhesive strips or screws. You may choose which option to use. We also offer a suction cup option as well as a silicone adhesive option, both sold separately.

The amount of weight the Frog Pod or Whale Pod can hold varies, depending on the mounting option used. The adhesive strip option will hold up to 10 pounds of toys and accessories and the screw-mounting option will hold up to 20 pounds. The suction cup option will hold up to 5 pounds and the silicone adhesive option will hold up to 10 pounds.

The Frog & Whale Pods come with four super-strong adhesive strips already attached to the wall bracket. This unique adhesive creates a semi-permanent bond that will withstand moisture. The adhesive can be removed and will not leave any residue on wall surfaces.

The adhesive strips and the suction cups both require a smooth, flat surface for mounting. Acrylic, glass, and fiberglass surfaces, as well as ceramic tile, are ideal for mounting the Frog and Whale Pods using the adhesive strips or the suction cups.

The adhesive will not stick to silicone tile, estimated to be 2-3% of all household tile. When using either the adhesive strips or the suction cups, avoid surfaces that are textured, pebbled, or uneven, as well as surfaces with very small tiles. It is also important to avoid mounting the Frog Pod or Whale Pod on a curved surface, such as in the corners of fiberglass showers.

No, the adhesive strips are meant for one-time use only. When the adhesive is first attached, a chemical bond is created and removing the adhesive breaks this bond. Replacement adhesive strips can be purchased from our online store.

Leave the mounting bracket hanging by itself for 24 hours. During this time, avoid moisture and the use of cleaning chemicals near the bracket. Avoid putting unnecessary pressure on the bracket for the first 72 hours. After this time, the semi-permanent bond will be thoroughly set and the Frog Pod or Whale Pod will be ready for regular use.

The surface must be thoroughly cleaned and dry before attaching either the adhesive strips or the suction cups. First, use a bathroom cleaner to remove all dirt and residue from the surface. Be sure to rinse all cleaner residue from the surface as well. Next, use rubbing alcohol (without emollients) to wipe the surface and let dry thoroughly before attaching the bracket.

The adhesive requires that the initial bond be created on a wall surface that is above 70 degrees Fahrenheit. Ideally, the wall temperature should remain above 70 degrees Fahrenheit for the initial 24 hour period.

It is best to avoid areas of the shower/tub surface where there could be hard water deposits because the adhesive may not stick to these surfaces. If you do have hard water, we recommend using a cleaner made specifically for removing hard water deposits before using alcohol to wipe the mounting surface.

To remove the adhesive strip mounting bracket, use a flat object, such as a screwdriver or a butter knife (covered with a soft cloth to avoid scratching the wall surface), to pry up the corner of one adhesive strip. The remaining adhesive strips can then be released from the wall (with a bit of elbow grease!) After loosening the first strips, rotate the bracket to release the remaining strips. Any adhesive remaining on the wall can be easily pulled off.

Replacement adhesive strips can be purchased from our online store.

It is very important that you place the bracket onto the wall in its proper position only once. After it is placed on the wall, do not try to remove and reposition it as this will prevent the adhesive strips from adhering to the wall. 
To attach the bracket to the bathtub/shower wall, select an area where strips are touching the least amount of grout. It is important to maintain a wall surface temperature above 70 degrees Fahrenheit from the time you first place the bracket onto the wall and throughout the entire 24 hour period before attaching the base. If you are mounting the bracket on an exterior wall during cold weather, it may be necessary to increase the room temperature during this time. 
When placing the bracket onto the cleaned wall surface, use your thumb to press firmly over each of the adhesive strips. Rub while pressing to remove any air bubbles between the adhesive strips and wall surface. If adhesive strips cross grout lines, be sure to firmly press adhesive into recessed areas. 

FLO is designed to fit a "standard" faucet. Standard faucets come with and without a shower diverter knob on the top. FLO will fit both versions. FLO may fit other non-standard faucets that are a similar size and shape.